Job Title: Educational Case Manager
PVN ID: LA-1802-002346
Category: Instruction and Social Service
Location: LAGUARDIA C. C.

Job Description

General Description

The Workforce Development Department prepares New Yorkers to begin and advance their careers through a variety of certificate education and training programs.  Based in LaGuardia Community College’s Division of Adult and Continuing Education, programs follow an industry-informed, career pathways approach and span sectors such as healthcare, technology, construction, media and communications, and more.

The Construction Skills, Safety and Sustainability Training Program (CSSSTP) prepares students to enter the construction field with an understanding of both construction safety and basic skills as well as sustainability principles and practices, especially as they relate to the built environment. 

The ECM will provide educational and retention support for participants as they acquire knowledge, skills and credentials needed to work in various construction and green sector occupations, as well as program support, with the project team, on a range of activities that include participant recruitment, intake, assessment, selection and job readiness activities to facilitate both program completion and job placement.

Key Responsibilities include:

Recruitment:

  • Cultivate relationships with internal and external entities to recruit target populations
  • Conduct program information sessions and coordinate participant intake process
  • Utilize technology to recruit, and track the intake process

Case Management:

  • Provide orientation to participants in the CSSSTP workforce training program
  • Interface with students, and participate in meetings with program team, to discuss students’ progress and needed supports
  • Observe and support students in all program components and provide feedback to students as needed
  • Assist program team with the assessment and selection activities
  • Liaise with instructional team to assure students’ compliance with course requirements and troubleshoot and address issues that are potential barriers to success
  • Review job placement data and meet with job development and case management staff to discuss students’ employment goals, obstacles and outcomes.

Other Duties

Qualifications

Position Requirements

  • Bachelor’s degree
  • At least 1 year of experience working in a student support capacity with adult learners
  • Experience working with diverse populations including individuals with challenges that may impact their program participation, job readiness and placement

Other Qualifications Desired

  • Excellent written and verbal communication skills to develop and maintain partner/client relationships
  • Proficiency in MS Office suite, LinkedIn and various job-search engines
  • Knowledge of various green industry sectors and/or the construction industry
  • Strong and proactive problem solving skills

RFCUNY Benefits

RFCUNY Employee Benefits and Accruals

About the Research Foundation

The Research Foundation of The City University of New York (RFCUNY) was established as a not-for-profit educational corporation chartered by the State of New York in 1963. RFCUNY supports CUNY faculty and staff in identifying and obtaining external support (pre-award) from government and private sponsors and is responsible for the administration of all such funded programs (post-award).

RFCUNY stands between CUNY’s principal investigators (PIs) and the sponsors who support them and strives to fulfill its essential responsibilities to both groups. Working closely with individual PIs and Grants Officers on the campuses, RFCUNY oversees employment, accounting, audit, reporting, purchasing, and special responsibilities that include management of a planned giving program; liaison with governmental agencies and foundations; negotiation of agreements; facility construction and renovation; protection and commercialization of intellectual property; and compliance with applicable standards in research involving human subjects, animal care, environmental and radiological safety, and conflicts of interest.

Equal Employment Opportunity Statement

The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.

Key Features

Department
Adult and Continuing Education
Status
Part Time
Pay Range
$28.00
Hour(s) a week
0.00-22.00
Closing Date
Apr 06, 2018 (Or Until Filled)
Bargaining Unit
No

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