Job Title: Telephone Interviewer
PVN ID: BA-1506-000562
Category: Research
Location: BARUCH COLLEGE

Job Description

General Description

ABOUT US
The Baruch College Survey Research unit designs and conducts surveys for government agencies, nonprofit organizations, media and academic partners on a wide range of public affairs topics. Our full-service survey research facility has the expertise and resources to conduct all phases of the survey research process. We are currently seeking research interviewers for our upcoming research projects.


Phone interviewers administer interviews via telephone to the public regarding various research topics. They record responses using our Computer Assisted Telephone Interviewing (CATI) Program, following specific, project-driven protocols and procedures.

 

REQUIREMENTS
Fluency in reading, writing, and speaking English is required. Fluency in Spanish, Chinese or Russian is a plus. Previous research interviewing experience is preferred. Hired individuals will be trained and are required to complete the Collaborative Institutional Training Initiative (CITI) certification.


HOURS/SALARY
Max 18 hours per week. $11 per hour. This is a part-time, seasonal position. There will be periods without work. This is an ideal position for college students and others looking for opportunities to supplement their income

Other Duties

Responsibilities include but are not limited to:
• Gain cooperation of the Respondent
• Administer interviews following scripts and using approved interviewing techniques and project-specific protocols
• Accurately & completely record interview responses on CATI system
• Test questionnaires in development
• Provide feedback to supervisor
• Identify study problems
• Attend project trainings as scheduled
• Attend internal trainings as needed

Qualifications

The ideal candidate will:
• Speak, read and write clearly in English
• Understand and retain interviewing and study material and follow protocols
• Document information as given by the respondent
• Remain neutral while being friendly
• Be receptive to constructive feedback on an ongoing basis

 

 

About the Research Foundation

The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY’s research and sponsored programs. RFCUNY’s services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society’s most pressing challenges.

RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY’s research and sponsored programs.

Equal Employment Opportunity Statement

The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.

Key Features

Department
Baruch College Survey Research
Status
Part Time
Pay Range
$0.00-$11.00
Hour(s) a week
0.00-18.00
Closing Date
Dec 31, 2015 (Or Until Filled)
Bargaining Unit
No

Actions