Job Title: Media Services Technician
PVN ID: GS-2407-006364
Category: Information Technology
Location: The GRADUATE CENTER

Job Description

General Description

Providing the delivery of on-site AV support for events offered through the Graduate Center’s Office of Special Events and Public Programs and reporting to the Media Services Manager, the Media Services Technician manages and oversees the AV support for live performances and public events that take place at the Graduate Center in the evenings and on Sundays. The Media Services Technician will oversee all pre-event planning, resource scheduling, live event management and will provide post-event debriefings. They will assist in determining and delivering AV needs for assigned live performances and public events. They are responsible for the deployment and breakdown of AV equipment, onsite management of the productions AV needs, quality control, and when necessary, support to outsourced vendors. The position requires a high degree of client engagement with excellent facilitation, strong communication and strategic consulting skills.

This position is part-time at 19 hours per week. The position requires fulfilling a regular seven-hour Sunday shift (7:00 am to 2:00 pm) and providing up to 12 hours of on-site AV support to events scheduled during the week in the evenings.

Other Duties

  • Set up, operate and monitor staging, lighting, audio and video technology at the Graduate Center for online, hybrid or in-person meetings, programs, and events;
  • Set up, operate, and monitor staging, lighting, audio and video technology at the Graduate Center facilities, including the auditoriums, theatre, gallery, and conference spaces;
  • Set up, monitor, and troubleshoot live streams for stream quality during live-streaming productions, support live streaming using Zoom, Webex, or Teams;
  • Work with internal and external clients for event support and management, including preparing, setting up, and operating audio-visual and control equipment for performances, special engagements, conferences, meetings, seminars, etc.;
  • Routine inventory, maintenance, and repairs of audiovisual and theatrical production equipment under the direction of the Media Services Manager;
  • Collaborate with Graduate Center staff to deliver successful performances, productions and events;
  • Collaborate with external vendors and partners to deliver AV and media services as needed;
  • Serve at the Media Services Technician for programs scheduled at the Graduate Center on Sundays and in the evenings during the week;
  • Other duties as assigned.

Qualifications

  • Expert knowledge of the standards of live event production, specifying the appropriate equipment and level of technical support for the event;
  • Expert knowledge with common instructional and presentation technology equipment (e.g., document cameras, presentation remotes, projectors, video displays, video conferencing hardware and software, video signals and cables);
  • Expert knowledge of professionally installed audio-visual systems. Knowledge of and experience with AMX, Crestron, or Extron hardware and control systems in preferred;
  • Expert knowledge with sound mixers, amplifiers, speakers and microphones.
  • Possess a core understanding of audio signal flow;
  • Working knowledge of Windows and Apple computers, digital video and audio formats, software and workflows, and basic wired and wireless IP network setup and troubleshooting;
  • Ability to read, understand, and complete work based on standard industry technical drawings and production documentation;
  • Experience performing minor repairs on AV booth and performance space equipment and technology;
  • Ability to communicate effectively with diverse constituencies; ability to explain complex technical issues in simple language; the ability to listen and respond to the concerns/ideas of others;
  • Ability to work effectively with Graduate Center staff, internal and external constituents, and rental clients with varied technical expertise;
  • Ability to work independently, manage time, punctuality, and organize work assignments; speakers, lights, props, etc.);
  • Comfortable communicating effectively in person, by phone, and other audio devices that are used in auditorium/theatre settings (e.g., telephone, walkie-talkie, radio headsets, digital messaging app, online software, etc.)

QUALIFICATIONS:

  • Degree or certificate from film, video or live event production training program and no fewer than five years (5) of related experience in live performance AV/Tech support, AND
  • Possession of the core competencies determined to be required at the time of hire.
  • Audiovisual Network Professional (ANP), InfoComm Certified Technology Specialist (CTS), or other industry certifications are considered a plus.
  • Willingness to comply with all RF policies and procedures regarding staffing, budgeting, safety, reporting, grants administration as evidenced by signing an attestation at the time of employment.

RFCUNY Benefits

RFCUNY Employee Benefits and Accruals

About the Research Foundation

The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY’s research and sponsored programs. RFCUNY’s services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society’s most pressing challenges.

RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY’s research and sponsored programs.

Equal Employment Opportunity Statement

The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.

Key Features

Department
Information Technology Media Services
Status
Part Time
Pay Range
$50.00-$50.00
Hour(s) a week
19.00
Closing Date
Sep 26, 2024 (Or Until Filled)
Bargaining Unit
Yes

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