Careers Job Description
General Description
Under the supervision of the Social Worker, the Case Manager will carry out a broad range of responsibilities related to institutionalizing Hostos’ role as a premiere community resource for educating and developing a workforce that is responsive to the changing demands of the job market and the prevailing economic outlook.
The Case Manager will support the CEWD Case Management Team in providing social/support services to continuing education students, creating referrals when necessary, and meeting with students individually. The Case Manager will also collect and analyze data and draft reports and maintain confidential records. In addition, the Case Manager will conduct external presentations, and coordinate with community programs and other organizations.
The case manager will work closely with the senior social worker, coordinators, and students to help identify services and develop transition plans for each student, monitor their progress and help support their successful transition to college, work and/or training programs. The Case Manager will also interface with instructors and administrative staff to ensure positive, collaborative relationships with students.
Other Duties
Primary Responsibilities:
- Conduct comprehensive intake and assessments to identify potential challenges that might interfere with the student’s ability to complete the program
- Maintain frequent contact with students to monitor their progress and to ensure they successfully complete the program and obtain employment
- Maintain accurate data and notes for each student and recommend appropriate referrals when needed
- Conduct regular outreach to instructors and other staff both in and outside of Hostos to support student success and program completion
- Provide short-term supportive counseling, crisis intervention, and safety planning
- Participate in weekly supervision with the Social Work Supervisor to discuss caseload and to ensure continued quality assurance
- Actively participate in staff meetings and ongoing trainings; identify new opportunities for staff development
- Co-facilitate workshops on various topics, including emotional, social, and academic issues
Qualifications
Core Competencies:
Ability to:
- use discretion, and sound judgment with handling confidential materials and information especially student records
- work under deadlines, with changing priorities
- respond calmly to emergencies and resolve student concerns
- establish community networks and work effectively with community groups
- seek assistance when needed
- write clearly and produce/edit accurate, well-organized, and understandable reports
- communicate effectively, listen, and quickly respond to others
- work in a team, as well as independently
Qualifications:
- Bachelor of Social Work (BSW - BASW) degree required from a school accredited by the Council on Social Work Education or related field
- Experience working with diverse populations in low-income communities
- Demonstrated experience creating and sustaining relationships with partnering agencies
- Strong interpersonal and communication skills
- Basic knowledge of community resources and government benefits
- Demonstrated experience creating and sustaining relationships with partnering agencies.
- Strong working knowledge of Microsoft Office and basic knowledge of MS Teams, Google Drive, and Zoom
- Must be willing to work some evenings or weekends for special events
RFCUNY Benefits
RFCUNY Employee Benefits and AccrualsAbout the Research Foundation
The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY’s research and sponsored programs. RFCUNY’s services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society’s most pressing challenges.
RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY’s research and sponsored programs.
Equal Employment Opportunity Statement
Key Features
Division of Continuing Education and Wor
Full Time
$50,000.00 - $55,000.00
Jul 31, 2023 (Or Until Filled)