Careers at RFCUNYJob Openings

Technology Coordination:

• Provide technical support to staff, faculty, and students, including troubleshooting hardware, software, and network issues.
• Assist in the maintenance and monitoring of the IT infrastructure, including computers, printers, and network devices.
• Ensure the security and functionality of IT systems, performing regular updates and backups.
• Manage user accounts and access permissions, ensuring proper security protocols are followed.
• Collaborate with the Facility Manager and IT team to implement technology upgrades and improvements.
• Maintain accurate documentation of IT assets, configurations, and support requests.

 Facility Coordination:

• Coordinate the use of the facility, ensuring clients, teachers, and administrators have the equipment, materials and layout required for classes, meetings, and special events held at COTC.
• Securing technology, equipment and space after facility usage, which includes updating inventory, registration system and alerting management to facility concerns and inventory needs.
• Assists the Test Center during testing sessions, which includes becoming certified by different agencies, preparing testing labs for next day assessment and meeting testing lab requirements.
• Support front-facing client interactions, including but not limited to greeting visitors, answering inquiries, and direct customer service.
• Maintain an organized and welcoming environment in common areas.
• Provide administrative support to school leaders and staff, ensuring smooth operation of the program.