Careers Job Description
General Description
The School of Continuing and Professional Studies at Lehman College seeks a committed Educational Case Manager (ECM) for the successful nurses with licenses from other countries English/NCLEX program in the Bronx. The program is dedicated to increasing the number of bilingual nurses in NYC by providing the customized English and test preparation training that internationally trained nurses need to become NYS licensed nurses. Reporting to the Program Manager, the ECM will provide direct student support from recruitment through employment. The ECM will work closely with the program team, including the program manager, program assistant, nursing, and ESOL faculty. ECM must be able to think strategically, advocate for students, problem solve, and support organizational goals.
You must have a passion for student success, possess the collaborative skills to support a program team, and the ability to provide excellent service in a fast-paced environment.
Other Duties
- Advising and motivating immigrant students in persisting in their educational and career pathways, both through in-class workshops and one-on-one client sessions.
- Designing and leading workshops on such topics as goal setting, interviewing skills, managing test anxiety and stress, navigating systems, and overcoming barriers to successful employment.
- Collaborating with ESOL & NCLEX-ELL instructors and staff members to monitor and document student attendance, progress, and outcomes for two cohorts during the formal training, before and after the NCLEX certifying exam, and throughout the period of program support for program participants’ employment.
- Develop an Education Plan for each student starting from pre-ESOL Bridge
- Identifying and establishing reciprocal referral relationships with relevant community-based organizations, social service agencies, and local immigrant organizations to meet students’ needs.
- Providing crisis intervention, support, and referrals to social services for students.
- Participating in funder update and reporting activities, including the writing of monthly and quarterly reports on program and student outcomes using compiled data and student feedback.
- Alerting the Program Manager of students’ needs related to job readiness and employment assistance so that appropriate connections can be made to the Workforce1 Career Center and the funders.
- Collaborating with the Program Manager to collect, record, and share relevant data on post-training program completion and employment outcomes.
- Establishing and maintaining an active job-entry referral process with the NYC WorkForce1 system, the ACE Career Development Center, and employer partners for students with employment goals.
- Coordinating outreach, recruitment, screening, pre-assessment, and enrollment of new applicants.
- Observing established program’s confidentiality measures during case management.
- Attending all NYSED Regional Adult Education Network (RAEN) and other professional development training, as required.
Qualifications
- Bachelor’s degree with at least two (2) years of relevant work experience related to educational case management, preferably in higher education administration or in the professional learning and development arena.
- At least one (1) year of experience working with immigrant populations.
- Schedule flexibility: able to work at CUNY on the Concourse, Bronx, in-person 2-3 days a week and work remotely the remainder of the schedule. Occasionally support evening and weekend program events.
- Excellent communication skills.
- Demonstrated skills facilitating group workshops and individual coaching/personal development sessions.
- Must have a passion for helping adults advance in their career.
Preferred Qualifications:
- Bachelor’s Degree in a related field with at least three (3) years’ experience as an ECM.
- Knowledge of social services programs available to assist New Yorkers.
- Experience establishing community networks.
- Experience with student, funder, staff, and employer engagement.
- Knowledge and experience of the CUNY system and/or NYC government agencies.
- Experience in continuing education/workforce development.
- Bilingual – Spanish speaker
RFCUNY Benefits
RFCUNY Employee Benefits and AccrualsAbout the Research Foundation
The Research Foundation of The City University of New York (RFCUNY) was established as a not-for-profit educational corporation chartered by the State of New York in 1963. RFCUNY supports CUNY faculty and staff in identifying and obtaining external support (pre-award) from government and private sponsors and is responsible for the administration of all such funded programs (post-award).
RFCUNY stands between CUNY’s principal investigators (PIs) and the sponsors who support them and strives to fulfill its essential responsibilities to both groups. Working closely with individual PIs and Grants Officers on the campuses, RFCUNY oversees employment, accounting, audit, reporting, purchasing, and special responsibilities that include management of a planned giving program; liaison with governmental agencies and foundations; negotiation of agreements; facility construction and renovation; protection and commercialization of intellectual property; and compliance with applicable standards in research involving human subjects, animal care, environmental and radiological safety, and conflicts of interest.
Equal Employment Opportunity Statement
Key Features
School of Continuing and Professional St
Full Time
$60,000.00 - $63,000.00
Oct 16, 2024 (Or Until Filled)