Job Title: Case Manager
PVN ID: NY-2511-007117
Category: Instruction and Social Service
Location: NYC COLLEGE OF TECHNOLOGY

Job Description

General Description

The Adult Learning Center (ALC) at NYC College of Technology seeks a part-time Educational Case Manager (ECM) for our Integrated Literacy and Civics Education (IELCE) funded program. The ALC collaborates with workforce development partners to provide advanced English learners free healthcare training that includes contextualized English instruction. 

Primary responsibilities:

  • Advise and support advanced-level English language learners enrolled in Medical Assisting, Medical Billing and Coding, and Direct Support Professional trainings, through in-class workshops and one-on-one sessions.
  • Counsel participants on career prospects, academic goals, and personal concerns, while ensuring confidentiality
  • Identify and establish joint referral relationships with relevant social service agencies, community-based organizations, and with Workforce1 Career Centers
  • Assess student needs and make appropriate referrals to social services and other agencies
  • Assist students with mapping their career plans, including related academic and personal goals
  • Track student progress, attendance, and satisfaction, while completing required data entry tasks and maintaining accurate records
  • Work closely with instructors and administrative staff to meet program objectives; this includes the monitoring and documentation of progress and outcomes for both current and former program participants
  • Provide support during both the application process and the orientation of new students

Other Duties

  • Participate in staff meetings and workshops.
  • Attend 14 hours of RAEN Professional Development.
  • Ad hoc duties as assigned. 

Qualifications

  • Bachelor’s degree or higher in social work, counseling, or a related field
  • Relevant counseling/case management experience, preferably in an adult education setting
  • Strong awareness of the barriers facing immigrants looking to integrate into the US workforce and academic environment
  • Good technology skills and experience with social media 
  • Must have excellent communication and interpersonal skills
  • Best Plus 3.0 certified or available for the one-day training after employment start date
  • Bilingual Spanish/English encouraged to apply
  • Daytime availability

RFCUNY Benefits

RFCUNY Employee Benefits and Accruals

About the Research Foundation

The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY’s research and sponsored programs. RFCUNY’s services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society’s most pressing challenges.

RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY’s research and sponsored programs.

Equal Employment Opportunity Statement

The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.

Key Features

Department
Continuing Education
Status
Part Time
Pay Range
$40.00-$50.00
Hour(s) a week
15.00-20.00
Closing Date
Jan 18, 2026 (Or Until Filled)
Bargaining Unit
Yes

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