Careers Job Description
General Description
CUNY EDGE is a dedicated support program offering comprehensive resources to help CUNY students receiving public assistance benefits succeed in college and their careers. Through a combination of academic advising, personal support, and workforce preparation, CUNY EDGE aims to foster academic excellence, timely graduation, and successful employment outcomes for its students.
We are seeking a highly motivated and proactive Program Assistant to provide technical and administrative support for CUNY EDGE. The Program Assistant will play a pivotal role in ensuring the smooth functioning of the program. Key responsibilities will include data management, attendance monitoring, exceptional customer service, and valuable assistance with special projects. Strong communication, organizational skills, and proficiency in standard computer programs are essential requirements for this role. If you are passionate about supporting student success and making a positive impact, we encourage you to apply by submitting your resume and a cover letter.
Other Duties
- Support the program in achieving specific goals related to student participation, persistence, graduation, and employment.
- Monitor and report attendance in various programs, such as the HRA Fellowship Program, Federal Work Study, and internships, utilizing designated data systems.
- Provide exceptional customer service to students, staff, and other college departments.
- Actively participate in professional development opportunities to enhance skills and knowledge.
- Utilize standard data management programs and virtual meeting software effectively.
- Collaborate closely with college departments, including financial aid, the bursar, the registrar, the counseling center, the career center, etc., to facilitate student referrals and obtain necessary information.
- Other duties as assigned
Qualifications
- An Associate's degree from an accredited college and one year of related work experience offering client support OR
- A bachelor's degree from an accredited college, AND
- Excellent communication skills, both written and verbal, with strong interpersonal abilities.
- Detail-oriented with exceptional organizational and technological skills.
- Proficiency in standard computer programs, including MS Office, Canva, survey tools, and databases.
- Familiarity with virtual meeting software such as Zoom, MS Teams, and Blackboard.
- Ability to work independently and handle day-to-day responsibilities effectively.
RFCUNY Benefits
RFCUNY Employee Benefits and AccrualsAbout the Research Foundation
The Research Foundation of The City University of New York (RFCUNY) was established as a not-for-profit educational corporation chartered by the State of New York in 1963. RFCUNY supports CUNY faculty and staff in identifying and obtaining external support (pre-award) from government and private sponsors and is responsible for the administration of all such funded programs (post-award).
RFCUNY stands between CUNY’s principal investigators (PIs) and the sponsors who support them and strives to fulfill its essential responsibilities to both groups. Working closely with individual PIs and Grants Officers on the campuses, RFCUNY oversees employment, accounting, audit, reporting, purchasing, and special responsibilities that include management of a planned giving program; liaison with governmental agencies and foundations; negotiation of agreements; facility construction and renovation; protection and commercialization of intellectual property; and compliance with applicable standards in research involving human subjects, animal care, environmental and radiological safety, and conflicts of interest.
Equal Employment Opportunity Statement
Key Features
CUNY EDGE
Part Time
$21.00-$21.00
21.00
Oct 16, 2024 (Or Until Filled)