Job Description
General Description
Job Duties: Enrollment Specialist is expected to complete tasks and be knowledgeable in all areas that ultimately impact enrollment into Workforce Programs, which include but are not limited to:
- Remain current and knowledgeable of 12+ workforce programs and roles/responsibilities of related job titles
- Use program knowledge to effectively inform and advise prospective students in determining programs of interest
- Handle in-person, phone and email inquiries from prospective, current and past students
- Be knowledgeable of job development and other wrap-around services provided to students, including tuition support
- Facilitate in-person and virtual Information Sessions regarding Workforce programs and support
- Interview perspective students for WF programs and support opportunities
- Effectively utilize the organization’s enrollment management system, ensuring that data aligns to reporting needs
- Manage small and mid-scale projects independently
- Complete research in support of grant submission process
- Conduct labor market and training competitor analyses
- Complete other duties, as requested by supervisor
- Must work 5 afternoons a week, totaling 19 hours
- Work evenings/weekends as needed, during peak enrollment seasons
Other Duties
Qualifications
Enthusiasm in and a passion for connecting others to sustainable learning and career opportunities
- Ability to tailor messages to different audiences appropriately
- Excellent customer service and relationship management skills
- Demonstrated problem-solving/escalation skills
- Strong written communication skills
- Excellent organizational and attention to detail skills
- Proficiency in MS Office
- At least 1 year work experience in the following areas: Sales/Advisement; Project Management; Presentation Skills (in-person and virtual)
- Bachelor’s Degree
Preferred but not Required Qualifications:
- Experience working in higher education and/or workforce settings
RFCUNY Benefits
RFCUNY Employee Benefits and AccrualsAbout the Research Foundation
The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY’s research and sponsored programs. RFCUNY’s services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society’s most pressing challenges.
RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY’s research and sponsored programs.
Equal Employment Opportunity Statement
Key Features
Workforce Development
Part Time
$25.00-$25.00
19.00
Jul 05, 2022 (Or Until Filled)