Job Description
General Description
The Office of Internship Programs is home to several internship and employment projects that provide CUNY students with opportunities to improve their workplace readiness skills, earn an income to help them pay for college, and apply classroom learning in their field of study. These projects include the IT Specialists Internship Program, which provides CUNY students majoring in computer science and related disciplines with paid IT internships at over a dozen New York City government agencies; the NYCHA Call Center Staffing Project, which helps staff the call center of the New York City Housing Authority; and the CUNY 311 Project, which provides the opportunity for CUNY students to work as part-time Call Takers within New York City’s 311 (NYC 311) Customer Service Center.
The Office of Internship Programs is seeking an experienced, dedicated, and customer service-oriented Program Manager to assume leadership over a portfolio of New York City government agency partners that employ CUNY interns. The Program Manager will serve as CUNY’s primary representative to these agencies.
Other Duties
Under the direction of the Director of Internship Programs, the Program Manager will:
- Provide leadership to support the overall success of the Office of Internship Programs.
- Meet and collaborate with NYC agency staff.
- Supervise one Program Coordinator position.
- Oversee and coordinate the recruitment and hiring process of student interns, including:
- Establishing recruitment goals and interviewing protocols
- Monitoring student eligibility criteria
- Collaborating with CUNY campuses to help meet student recruitment goals
- Processing New Hire Packages
- Develop, enforce, monitor, and implement personnel policies and procedures for student interns.
- Manage project budgets and prepare budgetary reports.
- Oversee project payroll and bi-weekly timesheet submission process.
- Prepare programmatic reports.
- Present information about the Office of Internship Programs to an array of audiences.
Qualifications
- Bachelor’s degree required.
- 4+ years of experience in project management, student development, human resources, or related fields, with time spent overseeing program operations and resolving programmatic issues.
- Excellent communication and interpersonal skills, with a customer-focused approach to working.
- Demonstrated ability to work independently and collaboratively with diverse populations in a fast-paced, demanding, and complex work environment.
- An overall work style that reflects confidence, integrity, initiative, flexibility, and good judgment.
- Experience working with budgets.
- Strong computer (MS Word, Excel) skills.
RFCUNY Benefits
RFCUNY Employee Benefits and AccrualsAbout the Research Foundation
The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY’s research and sponsored programs. RFCUNY’s services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society’s most pressing challenges.
RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY’s research and sponsored programs.
Equal Employment Opportunity Statement
Key Features
Internship Programs
Full Time
Depends on Qualifications
Mar 16, 2016 (Or Until Filled)