Job Title: Sustainability Help Center Intern
PVN ID: VA-2212-005312
Category: Instruction and Social Service
Location: OFFICE OF SR. UNIV DEAN FOR ACADEMIC AFFAIRS

Job Description

General Description

The CUNY Building Performance Lab (BPL) is looking for student interns to augment the staff at the NYC Sustainability Help Center (the Help Center), a collaborative project between BPL and the NYC Department of Buildings.

 

The Help Center provides phone and email guidance, support and assistance to building owners, property managers and energy professionals for inquiries relating to various NYC sustainability laws, assistance with specific compliance steps, and information on how to make buildings more energy efficient.

 

To apply, please upload your resume and a schedule of your availability to the RF CUNY Careers page. If you have any questions, please contact James Henderson (Jim@NYCsustainability.org). Please include blocks of time that you would be available to work during the spring semester that are 4 hours or longer and between the hours of 9 am and 5 pm from Monday to Friday. Summer hours will be up to 35 hours per week (9 am - 5 pm).

Other Duties

 

Internship Description, Requirements and Duties

 

A core function of the internship involves the handling of phone and email requests received by the Help Center.

 

Interns receive extensive training on several NYC sustainability laws including the Climate Mobilization Act and the Greener, Greater, Buildings Plan. Interns will also receive training to provide technical support and troubleshooting for building owners using Energy Star Portfolio Manager, various NYC research tools and databases, and related utility company web portals.

 

We welcome currently enrolled CUNY graduate and undergraduate students (all majors) with a strong interest in environmental sustainability issues.

 

Specific responsibilities will include:

  • Developing a comprehensive understanding of NYC energy-related laws and regulations (LL33, LL84, LL87 and LL97 and related laws)
  • Mastering and navigating the Energy Star Portfolio Manager web-based tool
  • Responding to questions from building owners, property managers and energy consultants (email and phone) relating to Portfolio Manager, NYC energy-related laws and utility company portals
  • Providing referrals to information sources (i.e. NYC agencies and programs) to assist building owners in complying with NYC energy law requirements
  • Performing research on special-case type of questions and following up with building owners on particular trouble spots
  • Updating the Help Center database to track building profiles, caller information and the inquiries received
  • Analyzing the Help Center database for tracking and reporting purposes
  • Contributing to outreach efforts for online training sessions
  • Assist in expanding the Help Center’s online presence through social media marketing, website updates via Wordpress, newsletter production (using Constant Contact) and creating event listings in our ticketing platform
  • Other duties as needed to keep the Help Center functioning efficiently and effectively

 

 

Qualifications

Interns are expected to have:

  • A passion for environmental sustainability
  • Effective writing and telephone skills
  • Proficiency with Gmail, Google Sheets, PowerPoint/Google Slides, and Excel/Google Sheets.
  • Strong analytical skills and ability to interpret patterns in inquiries received

 

Interns will be required to work a minimum of 12 hours per week and will have the opportunity to work up to 19 hours per week during school semesters and up to 35 hours per week during winter breaks and summer months. All work hours are Monday - Friday between 9 am and 5 pm.

 

Interns work remotely and at the Help Center’s offices at The City College of the City University of New York (CCNY).

 

 

About the Research Foundation

The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY’s research and sponsored programs. RFCUNY’s services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society’s most pressing challenges.

RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY’s research and sponsored programs.

Equal Employment Opportunity Statement

The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.

Key Features

Department
CUNY Building Performance Lab
Status
Part Time
Pay Range
$16.00-$18.00
Hour(s) a week
12.00-35.00
Closing Date
Feb 28, 2023 (Or Until Filled)
Bargaining Unit
No

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