Job Title: Program Manager (CUNY OTI Technology Fellowship Programs)
PVN ID: VA-2409-006462
Category: Managerial and Professional
Location: OFFICE OF SR. UNIV DEAN FOR ACADEMIC AFFAIRS

Job Description

General Description

MISSION  

With more than 250,000 students enrolled in 25 campuses across the five boroughs of New York City, the City University of New York is the largest urban University system in the United States. The CUNY Office of Careers & Industry Partnerships (OCIP) is dedicated to the mission of connecting academic pursuits with career competitiveness. We build innovative educational and career development programs that strengthen and advance The City University of New York’s commitment to promoting equity and mobility for its students. OCIP works closely with industry professionals to understand the skills required for the most in-demand jobs and trains City University of New York (CUNY) students in those skills to prepare them for early and sustained career success. 

GENERAL DESCRIPTION  

The CUNY Internship Program, in partnership with various New York City government agencies, offers students the opportunity to gain hands-on experience working at a New York City agency or New York City public school. The Program is seeking an organized and self-motivated professional with excellent attention to detail, strong analytical skills including utilization of Microsoft 365, and interpersonal skills to help support the program's projects with City partners. The Program Manager will report to the Director of CUNY Internship Programs and support day-to-day program activities, including supporting student interns into and through their internship experience.

The Office of Careers & Industry Partnerships (OCIP) seeks a Program Manager to oversee its CUNY Office of Technology and Innovation (OTI) Technology Fellowship and Internship Programs.  The Fellowship Program focuses on connecting recent CUNY graduates with employment opportunities in the technology field within the New York City Office of Technology. The Internship Program focuses on connecting current undergraduate students with internship opportunities in the technology field within the New York City Office of Technology.

The Program Manager will work with internal and external stakeholders to recruit, vet, and place fellows at OTI. The Program Manager will also be responsible for working with OTI on managing the program's budget, professional development, including post-fellowship and internship opportunities.  

Applications without cover letters will not be considered. 

Other Duties

Leadership & Development 50%  

  • Support the Director in overall strategic planning, coordination and implementation of program initiatives and professional development activities to meet targets and goals for student success in college 
  • Participate in development meeting and collaborate with other CUNY campuses and external partners 
  • Lead the development, implementation, performance and evaluation of the program’s operations, policies, and documentation from recruitment through post-program support   
  • Working with stakeholders develop and manage program budgets 
  • Develop and implement surveys and work-site check-ins to provide  

Communication & Partnerships – 20% 

  • Develop partnerships with key internal and external stakeholders to enhance the project and support for participants
  • On an on-going basis perform program analysis and present summaries to management including program reports on performance and areas for improvement 
  • Host info sessions 
  • Meet with agency partners and program committees to ensure funds are disbursed properly 
  • Work with students, intermediary partners, & CUNY and RF CUNY staff to provide excellent and timely customer service to all project stakeholders

Onboarding/Payroll and Personnel Actions – 40%  

Program Manager will oversee and execute the Careers at RFCUNY Job Openings following areas: 

  • Matching candidates with appropriate positions using recruitment platform (including Symplicity) and ensure vacancies are filled expediently
  • Track intern time worked against expected hours and follow up with students lagging in attendance; respond to questions and concerns regarding payroll and time sheets
  • Coordinate the intern hiring and termination process in partnership with the CUNY Office of Academic Affairs Personnel Services team which includes preparing onboarding paperwork 
  • Co-coordinate the payroll, sub-contracting, and invoicing process for student interns and employer partners in partnership with Personnel Services and the OCIP Grants and Operations team 
  • Interface with students, intermediary and employer partners, & CUNY and RF CUNY staff to provide excellent and timely customer service to all project stakeholders  

Other – 10%  

  • Attend staff, committee meetings and trainings as required
  • Perform special projects and other duties as assigned

Qualifications

Minimum Qualifications 

  • Bachelor’s Degree with two to four years of relevant experience, or Associate’s Degree with three to three years of experience, or equivalent combination of education and experience, supporting programs in education, workforce development, or business development. 
  • Detail-oriented and organized, with the ability to manage multiple assignments and meet deadlines.
  • Strong verbal, written, and interpersonal communication skills, with a customer-focused approach to working and comfort communicating with college students.
  • Excellent virtual and in-person presentation skills to large audiences Demonstrated ability to work independently and collaboratively with diverse populations in a fast-paced and high-volume work environment.
  • Ability to exercise sound judgment and think on one’s feet to quickly analyze and solve problems.
  • Strong user of all MS Office/365 products, Excel, and aptitude to quickly pick up new systems. Knowledge of any of the following a plus: the CUNY system, CRM platforms.
  • Strong organizational skills with a demonstrated ability to manage in all directions in order to accomplish goals in a timely manner. 
  • Strong interpersonal skills with an ability to rapidly establish good rapport and build relationships. 

Preferred Qualifications 

  • Familiarity with higher education, internships, and student management technologies.

Physical Requirements  

  • This is a 70/30 hybrid position, subject to change. Remote work arrangements are not a right or entitlement of employment and, as such, are discretionary and subject to operational needs unless otherwise provided by the CUNY Flexible Work Guidelines 
  • While performing these duties, the employee must perform physical activities such as lifting items (up to 20 pounds), bending, reaching, sitting for prolonged periods of time. Reasonable accommodations will be made for employees with disabilities or other needs per RFCUNY policies.  
  • Ability to travel to other CUNY and partner sites as needed.

About the Research Foundation

The Research Foundation of The City University of New York (RFCUNY) was established as a not-for-profit educational corporation chartered by the State of New York in 1963. RFCUNY supports CUNY faculty and staff in identifying and obtaining external support (pre-award) from government and private sponsors and is responsible for the administration of all such funded programs (post-award).

RFCUNY stands between CUNY’s principal investigators (PIs) and the sponsors who support them and strives to fulfill its essential responsibilities to both groups. Working closely with individual PIs and Grants Officers on the campuses, RFCUNY oversees employment, accounting, audit, reporting, purchasing, and special responsibilities that include management of a planned giving program; liaison with governmental agencies and foundations; negotiation of agreements; facility construction and renovation; protection and commercialization of intellectual property; and compliance with applicable standards in research involving human subjects, animal care, environmental and radiological safety, and conflicts of interest.

Equal Employment Opportunity Statement

The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.

Key Features

Department
Status
Full Time
Annual Salary Range
$60,000.00 - $65,000.00
Closing Date
Nov 14, 2024 (Or Until Filled)
Bargaining Unit
No

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